Terms of Service

These Terms of Service govern your use of Parcel Watch, operated by Fullstack Connections, Inc (“we,” “us,” or “our”). By accessing or using the service, you agree to these terms. If you do not agree, do not use the service. You must be at least 18 years old and able to enter a binding agreement. If you use Parcel Watch for an organization, you represent that you are authorized to accept these terms for it.

Our Acceptable Use Policy is part of these terms. Our Privacy Policy explains how we handle personal information; our Cookie Policy and Security Policy provide additional details. A separate written agreement signed by us controls if it conflicts with these terms.

Parcel Watch helps you find, organize, and monitor property records, changes, and compliance information, with account, workspace, and notification features where available. Features, source coverage, refresh intervals, and usage limits may vary. Demonstration records, sample workflows, and planned features are illustrative and are not a promise that a capability is available.

Parcel Watch is an independent service, not a government agency, law firm, engineering firm, insurer, or emergency service. Information, summaries, and any automated or AI-assisted output are for general informational purposes. They are not legal, tax, investment, safety, engineering, or other professional advice, a title report, or a determination that a property complies with the law.

Public sources can be delayed, incomplete, inaccurate, unavailable, or linked to the wrong property. A missing record or alert does not mean that no issue exists. A status, summary, or estimated deadline is not an official decision. Sources and automated analysis may change or contain errors.

You are responsible for checking original agency records, confirming property identity and applicable requirements, consulting qualified professionals, and meeting deadlines. Alerts can be late, duplicated, filtered, or undelivered. Do not rely on Parcel Watch as your only compliance calendar, notice channel, or safety check. We do not submit filings, attestations, or government payments on your behalf unless a separate agreement expressly says so.

Provide accurate account and contact information, protect your credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity you authorize, your notification settings, and the access you give to workspace members or integrations.

An organization’s workspace administrators may manage membership and access to information in that workspace. Keep copies of information you need and export it before leaving or closing an account where export is available. Do not share passwords or upload government portal credentials.

You retain your rights in information and files you submit. You represent that you have the rights and permissions needed to provide them and to let us process them. You give us a limited, nonexclusive license to host, copy, process, transmit, and display that content as needed to operate, secure, support, and provide the service to you and your authorized users. This license does not give us ownership of your content.

We and our licensors retain rights in the Parcel Watch software, branding, design, and original content. Subject to these terms, you may use the service for your lawful personal or business purposes. Public records remain subject to the rights, restrictions, and terms of their original sources; we do not claim ownership of government records. Third-party sites and integrations have their own terms.

If you purchase a paid plan, the price, billing interval, included usage, any trial conversion, and renewal terms must be disclosed at checkout or in your order. You authorize only the charges described there, including applicable taxes and any usage charges you agree to. A recurring plan renews as disclosed until canceled.

Cancel through the billing controls available in your account or contact legal@fullstackconnections.com for help before the next renewal. Unless your order states otherwise, cancellation ends future renewals and paid access continues through the current paid period. Amounts already paid are nonrefundable except where law requires a refund, your order provides one, or we agree otherwise. Statutory cancellation and refund rights remain available. We will give advance notice of material price changes before they apply to a renewal; you can cancel before the change takes effect.

You may stop using the service at any time. We may restrict or end access for a material breach, unpaid agreed charges, legal requirements, or a security or abuse risk. Where practical, we will give notice and a reasonable opportunity to resolve the issue; urgent risks may require immediate action.

We may modify or discontinue features. For a material reduction of an active paid service, we will give reasonable notice where practical and address any unused prepaid fees as required by your order and applicable law. Account closure and retention are explained in the Privacy Policy.

To the extent permitted by law, the service and its information are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant uninterrupted access, complete source coverage, error-free analysis, delivery of every notification, or any compliance or business outcome. Nothing here excludes a warranty or right that cannot lawfully be excluded.

To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, business opportunities, or goodwill arising from the service or these terms.

To the extent permitted by law, our total liability arising from the service or these terms will not exceed the greater of US $100 or the amount you paid us for the service in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, willful misconduct, gross negligence, or liability that applicable law does not allow us to limit. Your mandatory consumer rights are unaffected.

California law governs these terms, excluding its conflict-of-laws rules, except where mandatory law in your place of residence requires otherwise. Please contact legal@fullstackconnections.com so we can try to resolve a concern. These terms do not require private arbitration or waive your right to bring an individual claim in an appropriate court or to contact a regulator.

We may update these terms. We will post the revised version and effective date, and provide reasonable advance notice of material changes through the service or your account email where practical. Changes apply prospectively, except where law requires otherwise. Continued use after revised terms take effect constitutes acceptance; you may stop using the service and cancel any plan if you disagree.

If a provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. Provisions that by their nature should survive termination, including ownership and limits on liability, survive. Questions about these terms may be sent to Fullstack Connections, Inc at legal@fullstackconnections.com.